What type of guarantee do you offer?
Due to the customized nature of made-to-order products, all sales are final. If there is any type of production defect, I will replace the item with photo proof of defect for the lifetime of the product. If something goes wrong, I want to fix it for you. That's why I offer free repairs of manufacturer errors or defects on our products for the life of the item. So, as long as your item isn't completely destroyed, box that baby up, ship it back to me, and I'll do my best.
What type of leather is used?
All Seacrest Leather products are made from American hides to ensure the best quality product possible. Each hide of leather is original and distinct from the next. All our hides come from Acadia Leather or Wickett & Craig to ensure the products are consistent and top notch.
What type of thread is used? Can I choose a color?
Seacrest Leather products are all hand sewn using Maine Thread Company's waxed polycord. You have the option to choose from eight different colors so your order can be customized to your personality.
How long does it take to make and ship my order?
All products are made to order, and prioritized in the order they are received. Please allow up to 12 days (at the latest) for production on all goods. Seacrest Leather products are made in my garage by me, there are no shortcuts taken to speed up production times. Fluctuation within the 12 day time window is dependent on current order traffic and personal affairs.
I would like something custom, can you do that?
Heck yeah I can! If you have something in mind that you don't see on the site, drop me a line at Seacrestleather@gmail.com or by phone at 561.666.8660. I would love to create something for you.